Orders

All orders are to be fulfilled within the time frame stated (time frames vary between products). In some cases we may need to extend the fulfillment time, if this happens all relevant information will be on the product page. 

Any changes to your order can be made prior to us shipping. With group buy items, cancellations/changes can only be made before the group buy closes. Please contact us if you need to amend your order.

 

Shipping

Shipping times for International orders will vary, and be longer than those placed within the UK. All orders are sent with tracked shipping and we do not take responsibility for any items that are lost/damaged in transit.

Please make sure all details are correct when entering your shipping information. If you need to amend your details, please contact us and we will change this for you.

 

Returns

UK returns are accepted within 14 days of purchase for defective products.

International sales cannot be returned, exchanged, or refunded.

Please contact us if you need help with this. We do not cover any returns shipping costs.

 

Cancellations

Orders can be cancelled prior to shipping - a 30% restocking fee will be added to your refund.